The reviews that get you chosen.
Before calling you, people read your reviews — and read how you reply. Curated reviews and prompt replies get you chosen before the competitor. We manage them, in your voice.
Whoever has more reviews — and replies — gets chosen first.
Reviews are proof that others trust you. And how you reply says who you are.
Few stars, few customers
All else equal, people choose whoever has more reviews and a higher score.
Silence weighs
A review with no reply suggests a business that doesn’t listen.
A mishandled critique drives away
A negative review handled badly scares off the next customers.
It all starts with your strategy.
We never jump straight to “doing”. First we understand where you want to go, then we give your business a face and consistency — and only then we build. In this order, always.
Strategy
We start from your goals and decide what your business really needs, in what order and why. It directs everything else.
The starting pointBrand identity
We give your business a recognisable face: tone of voice, values, how you show up. So whoever meets you instantly gets who you are.
Design system
Colours, fonts, visual elements: a coherent system that makes everything we publish recognisable as yours, everywhere.
Curated reviews
We monitor, reply in your voice and help you gather new ones, consistently.
A living reputationWhat we do for your reputation
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Constant monitoring
Google, Facebook, Booking and more: all under control.
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Personalised replies
In your voice, never copy-paste.
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Alerts on critiques
For 1-2 stars you get an instant notification.
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Diplomatic handling
We turn a critique into a show of care.
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More new reviews
We help you ask customers, at the right moment.
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Regular reports
Average score, count and trend, month by month.
Choose the perfect plan for you
Every plan includes 1 Google Business Profile location. Save 20% on every additional location.
Choose duration
Start
Control your reputation, save time
- ✓1 location included
- ✓Google Business Profile
- ✓Up to 20 reviews/monthⓘ€0.47/each for extra reviews
- ✓Monitoring and personalized responses
- ✓Your choice of control level
- ✓Critical review alerts (1-2 stars)
- ✓Basic monthly report
- ✓Centralized dashboard
- ✓Platform connection monitoring and restoration
- ✓Review growth strategy
- ✗Review widget for your website
- ✗Competitor Benchmarking
Grow
Turn reviews into new customers
- ✓1 location included
- ✓Google + 3 platforms of your choiceⓘPlatforms you can choose from: Facebook, Hotels.com, TripAdvisor, Trustpilot, Booking.com, Yelp, TheFork, OpenTable, eBay, Expedia.
- ✓Up to 100 reviews/month across all platformsⓘ€0.37/each for extra reviews
- ✓Monitoring and personalized responses
- ✓Your choice of control level
- ✓Critical review alerts (1-2 stars)
- ✓Advanced monthly reportⓘIncludes: sentiment analysis, emerging trends, strategic insights, and month-over-month comparison.
- ✓Centralized dashboard
- ✓Platform connection monitoring and restoration
- ✓Review growth strategy
- ✓Review widget for your website
- ✗Competitor Benchmarking
Scale
Become the reference point in your market
- ✓1 location included
- ✓Google + 5 platforms of your choiceⓘPlatforms you can choose from: Facebook, Hotels.com, TripAdvisor, Trustpilot, Booking.com, Yelp, TheFork, OpenTable, eBay, Expedia.
- ✓Up to 200 reviews/month across all platformsⓘ€0.32/each for extra reviews
- ✓Monitoring and personalized responses
- ✓Your choice of control level
- ✓Critical review alerts (1-2 stars)
- ✓Advanced Report + Competitor BenchmarkingⓘComplete monthly report including: sentiment analysis, emerging trends, strategic insights, and month-over-month comparison. Also includes Competitor Benchmarking: positioning, review volume, average score, and trends vs local competitors.
- ✓Centralized dashboard
- ✓Platform connection monitoring and restoration
- ✓Review growth strategy
- ✓Review widget for your website
Supported platforms
We manage your reputation across all major platforms
Google Business
Facebook
TripAdvisor
Trustpilot
Booking.com
Yelp
TheFork
OpenTable
eBay
ExpediaReputation works with Google and the site
Reviews feed your Google profile and trust on the site. The strategy decides how to push them. See the full direction →
Let’s start with your strategy.
Just 30 minutes of your attention. We study your business and come back with a tailored strategy — nothing sold, no promises.